All of our Anime Round Rugs are custom made-to-order and handcrafted to the highest quality standards.
- Custom made from luxurious plush polyester and features a premium heat dye sublimation print for long-lasting color vibrancy.
- The middle class is made of 12-millimeter-thickness foam for a soft feel under your feet.
- The underside is constructed from high-quality epoxy for a non-slip grip and extra durability.
- These rugs can be used as rugs for bedrooms, or rugs for the living room.
- Stain-resistant material makes cleaning a breeze - use a damp cloth with mild soapy water to clean (avoid bleach) and let air dry.
Please allow 5-7 days to receive a tracking number while your order is hand-crafted, packaged and shipped from our facility.
Enjoy your shopping at wexanime.com and email us if you have any questions!
All of our Anime Round Rugs are custom made-to-order and handcrafted to the highest quality standards.
- Custom made from luxurious plush polyester and features a premium heat dye sublimation print for long-lasting color vibrancy.
- The middle class is made of 12-millimeter-thickness foam for a soft feel under your feet.
- The underside is constructed from high-quality epoxy for a non-slip grip and extra durability.
- These rugs can be used as rugs for bedrooms, or rugs for the living room.
- Stain-resistant material makes cleaning a breeze - use a damp cloth with mild soapy water to clean (avoid bleach) and let air dry.
Please allow 5-7 days to receive a tracking number while your order is hand-crafted, packaged and shipped from our facility.
Enjoy your shopping at wexanime.com and email us if you have any questions!
All shipments are sent by USPS, FedEx, YunExpress or DHL. The order will be sent to the address you enter at the checkout. The shipping country is chosen at checkout. All prices, currencies, VAT, delivery times and delivery charges will be adjusted depending on the country you would like your items shipped to. We will dispatch the approved orders as quickly as possible and in the order that they have been received. You will receive a tracking link along with your shipment confirmation when your package leaves the warehouse.
Your orders shall be shipped out from our warehouse located at Asia and China factory.
Email: support @wexanime.com
SHIPPING FEE
Standard Shipping (USA): $8.95
Free Shipping (USA) Over $100
Standard shipping (Canada): 10.95
International shipping: $12.95
SHIPPING & HANDLING
We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Processing Time: 7 – 10 business days (in regular seasons) or more depends on holiday seasons.
Shipping Time: (Shipping time varies by location. These are our estimates)
|
LOCATION |
*ESTIMATED SHIPPING TIME |
|
United States |
10-15 business days |
|
Canada, Europe |
10-15 business days |
|
Australia, New Zealand |
2-4 Weeks |
|
Other Location |
2-4 Weeks |
DO YOU PROVIDE TRACKING INFORMATION?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 10 business days, please contact us.
Please be reminded that our policy lasts 7 days for replacement/refund request only. If 7 days have gone by since your purchase, unfortunately we can’t offer you a replacement or refund.
We stand behind the quality of our products and insurance our workmanship. Any defects or errors on our part will result in a replacement at no charge.
Due to all our products are made-to-order so we typically do not accept returns or exchange due to user error such as incorrect selection of sizes, designs, colors, etc.
Please be informed that our products are customized and manufactured under market demand; thus, they are not always available items. Also, advertised images may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display. Hence, please allow the 20% difference between advertised images and the actual item you received.
View more detail here: https://www.wexanime.com/pages/return-policy